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Privacy Policy

Last Updated: February 11, 2026

Orion Car Audio (“Orion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Shipping address
  • Payment information (processed by secure third-party payment processors)
  • Account login credentials
  • Customer support communications
  • Product reviews or feedback
  • Sales, dealer, or partnership inquiry information

You may decline to provide certain information; however, doing so may limit your ability to use certain features of the Services.

B. Information Collected Automatically

When you use our website, we may automatically collect:

  • IP address
  • Device and browser information
  • Operating system
  • Referring URLs
  • Pages viewed
  • Interaction and usage data
  • Purchase behavior
  • Cookie and tracking information

We use cookies, pixels, and similar technologies to operate, analyze, and improve our Services.

C. Information from Third Parties

We may receive information from:

  • Shopify (our ecommerce platform provider)
  • Payment processors
  • Analytics providers (e.g., Google Analytics)
  • Advertising and marketing partners
  • Shipping and fulfillment providers

All third-party data is handled in accordance with this Privacy Policy.

2. How We Use Personal Information

We use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Manage accounts
  • Communicate about purchases, returns, and updates
  • Improve website functionality and user experience
  • Prevent fraud and enhance security
  • Comply with legal obligations
  • Send marketing communications (where permitted or with consent)
  • Personalize advertising (where applicable)

We may also use aggregated or anonymized data for analytics and business improvement.

3. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails or updates regarding products and offers. You may unsubscribe at any time using the link in our emails. We do not sell your email address for monetary compensation.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality
  • Remember preferences
  • Analyze usage
  • Personalize advertising

Our website is powered by Shopify. For Shopify-specific cookie details, visit:

https://www.shopify.com/legal/cookies

You may manage cookie settings through your browser. Blocking cookies may impact site functionality. We recognize Global Privacy Control (GPC) signals where required by law.

5. How We Share Personal Information

We do not sell personal information for monetary compensation.

We may share information with:

  • Service providers (payment processing, shipping, IT services)
  • Marketing and advertising partners
  • Legal authorities when required
  • Corporate affiliates
  • In connection with a business transaction (merger, acquisition, asset sale)

These parties are contractually required to safeguard your information.

6. “Do Not Sell or Share” Notice (California & Similar Laws)

Under certain state laws (including California’s CCPA/CPRA), sharing personal information for cross-context behavioral advertising may be considered “selling” or “sharing.”

Over the past 12 months, we may have shared the following categories of personal information for advertising purposes:

  • Identifiers (name, email, IP address)
  • Commercial information (purchase history)
  • Internet activity (usage data)

If you wish to opt out of the “sale” or “sharing” of your personal information for targeted advertising purposes, you may:

  • Enable Global Privacy Control (GPC) in your browser
  • Contact us using the information below

We will not discriminate against you for exercising your privacy rights.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Request data portability
  • Opt out of targeted advertising
  • Restrict or object to processing
  • Withdraw consent (where processing is based on consent)

To exercise your rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

8. GDPR / International Users

If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws, you may have additional rights under applicable regulations (such as GDPR), including:

  • Right to access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

We process personal data under the following legal bases where applicable:

  • Performance of a contract
  • Legitimate interests
  • Compliance with legal obligations
  • Consent

If we transfer personal data outside of your jurisdiction, we use appropriate safeguards such as Standard Contractual Clauses where required.


9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill transactions
  • Maintain accounts
  • Comply with legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods vary depending on data type and legal requirements.

11. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:

Orion Car Audio

Miami, FL

Email: support@orioncaraudio.com

Phone: (786) 464-0247

 

orion

FAQ

You may have some of these questions!

Orion has returned in 2024 with a clear mission: to revive American-made Car Audio and reintroduce the Original Orion experience. Our resurgence embodies the fusion of tradition and innovation, where excellence is not just a goal, but a way of life.
Orion is owned by a dedicated group of private American-based investors who are passionate about fostering the growth of American-made car audio. Bill Turner, the Vice President of Dealer Success, has been chosen by Orion's board of directors to lead these efforts and report directly to the investors.
The industry legend Bill Turner, who shares a profound devotion for Orion, has spearheaded the revival of the brand. With decades of experience selling Orion's products to installers, retailers, and mobile enthusiasts, Bill is reuniting the talented individuals who played a crucial role in Orion's success. This includes Mark Busier as the VP of Engineering for U.S. production and Jack Cali as the VP of Chaos.
To ensure timely shipments to our U.S.-based retailers, we have established two facilities: one in California and one in Florida. In addition, Orion Industries, located in Phoenix, Arizona, focuses on manufacturing our U.S.-based products.
Bill Turner's primary responsibilities at Orion are twofold: to revitalize American-made car audio and to foster Orion family support for independent specialty retailers.
Many things have changed since Orion was established 1984, the biggest being the internet, which must be addressed. Our simple online policy allows all our retailers to play equally. There are no Amazon sales. Orion Car Audio maintains its own Amazon store, allowing us to set fair pricing for retailers and consumers to shop and research. Authorized resellers can then sell and promote Orion on any other online platform or medium if they abide by our unilateral pricing policy. We aim to return profits, passion, and a full line of products to independent specialty retailers. We will only offer our U.S.-made car audio products to our authorized Orion independent specialty retailers. All U.S. products must be purchased and delivered to consumers via our authorized Orion retailer network.
Orion's vision is to resurrect the spirit of the old Orion. We want to go beyond offering U.S.-made products and develop a symbiotic relationship with our dealers—treating them as part of our family once again. Those familiar with the early days of Orion understand the commitment to building strong dealer relationships, and we are determined to support their growth. We invite retailers to test our commitment by engaging in our free 60-day trial. Contact family@orioncaraudio.com today and take us for a test ride.
We are “Proud to be Loud” and have great respect for our Orion car audio competitors. That's why we prioritized bringing back the highly-requested Orion NT series amplifiers, which are exclusively produced in Phoenix, Arizona, by Orion Industries—just like they were originally in the 1990s. Designed by Mark Busier during that era, Mark, now our VP of Engineering for U.S. production, has reinvigorated the Orion NT series in 2024. Mark's next venture is kickstarting U.S. production for our HCCA series, followed by an expansion across the majority of Orion series over time, catering to both entry-level and competition-level needs.
We understand that geography may not have been everyone's strong suit in high school, especially if your head was under a dashboard instead. However, when the pandemic struck and trade restrictions and product shortages became concerns, we woke up and adapted. Orion products are manufactured in either the U.S. or South Korea, both being free capitalist societies. This carefully selected manufacturing location allows us to ensure a consistent and uninterrupted supply of Orion products to our valued retailers while maintaining the highest quality standards.
We are currently assembling the Original Orion family once again, and if you share our passion for Orion, we would love to speak with you. Please reach out to us at family@OrionCarAudio.com.
Yes, we are providing independent retailers the opportunity to purchase through their existing channels or directly from Orion Car Audio. For a list of distributors and regional sales representatives in your area or if you are interested in joining us, please contact us at family@OrionCarAudio.com. From customers to competitors, and every retailer in between, if you have a question hit us up at family@OrionCarAudio.com