Last Updated: February 11, 2026

Orion Car Audio (“Orion,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or otherwise interact with us (collectively, the “Services”).

By accessing or using our Services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

The personal information we collect depends on how you interact with us.

A. Information You Provide Directly

We may collect:

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Payment information (processed by secure third-party payment processors)
• Account login credentials
• Customer support communications
• Product reviews or feedback
• Sales, dealer, or partnership inquiry information

You may decline to provide certain information; however, doing so may limit your ability to use certain features of the Services.

B. Information Collected Automatically

When you use our website, we may automatically collect:

• IP address
• Device and browser information
• Operating system
• Referring URLs
• Pages viewed
• Interaction and usage data
• Purchase behavior
• Cookie and tracking information

We use cookies, pixels, and similar technologies to operate, analyze, and improve our Services.

C. Information from Third Parties

We may receive information from:

• Shopify (our ecommerce platform provider)
• Payment processors
• Analytics providers (e.g., Google Analytics)
• Advertising and marketing partners
• Shipping and fulfillment providers

All third-party data is handled in accordance with this Privacy Policy.

2. How We Use Personal Information

We use your information to:

• Process and fulfill orders
• Provide customer support
• Manage accounts
• Communicate about purchases, returns, and updates
• Improve website functionality and user experience
• Prevent fraud and enhance security
• Comply with legal obligations
• Send marketing communications (where permitted or with consent)
• Personalize advertising (where applicable)

We may also use aggregated or anonymized data for analytics and business improvement.

3. Marketing Communications

If you opt in to receive marketing communications, we may send promotional emails or updates regarding products and offers. You may unsubscribe at any time using the link in our emails. We do not sell your email address for monetary compensation.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Remember preferences
• Analyze usage
• Personalize advertising

Our website is powered by Shopify. For Shopify-specific cookie details, visit:

https://www.shopify.com/legal/cookies

You may manage cookie settings through your browser. Blocking cookies may impact site functionality. We recognize Global Privacy Control (GPC) signals where required by law.

5. How We Share Personal Information

We do not sell personal information for monetary compensation.

We may share information with:

• Service providers (payment processing, shipping, IT services)
• Marketing and advertising partners
• Legal authorities when required
• Corporate affiliates
• In connection with a business transaction (merger, acquisition, asset sale)

These parties are contractually required to safeguard your information.

6. “Do Not Sell or Share” Notice (California & Similar Laws)

Under certain state laws (including California’s CCPA/CPRA), sharing personal information for cross-context behavioral advertising may be considered “selling” or “sharing.”

Over the past 12 months, we may have shared the following categories of personal information for advertising purposes:

• Identifiers (name, email, IP address)
• Commercial information (purchase history)
• Internet activity (usage data)

If you wish to opt out of the “sale” or “sharing” of your personal information for targeted advertising purposes, you may:

• Enable Global Privacy Control (GPC) in your browser
• Contact us using the information below

We will not discriminate against you for exercising your privacy rights.

7. Your Privacy Rights

Depending on your jurisdiction, you may have the right to:

• Access personal information we hold about you
• Request correction of inaccurate information
• Request deletion of personal information
• Request data portability
• Opt out of targeted advertising
• Restrict or object to processing
• Withdraw consent (where processing is based on consent)

To exercise your rights, contact us using the information below. We may need to verify your identity before fulfilling your request.

8. GDPR / International Users

If you are located in the European Union, United Kingdom, or another jurisdiction with data protection laws, you may have additional rights under applicable regulations (such as GDPR), including:

• Right to access
• Right to rectification
• Right to erasure
• Right to restrict processing
• Right to data portability
• Right to object to processing

We process personal data under the following legal bases where applicable:

• Performance of a contract
• Legitimate interests
• Compliance with legal obligations
• Consent

If we transfer personal data outside of your jurisdiction, we use appropriate safeguards such as Standard Contractual Clauses where required.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no system is completely secure. We cannot guarantee absolute security of information transmitted over the internet.
10. Data Retention

We retain personal information only as long as necessary to:

• Fulfill transactions
• Maintain accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

Retention periods vary depending on data type and legal requirements.

11. Children’s Privacy

Our Services are not intended for children under 13 (or under 16 where applicable). We do not knowingly collect personal information from children. If you believe a child has provided personal information, please contact us.

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies separately.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the updated policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, contact:  Orion Car Audio  Miami, FL  Email: support@orioncaraudio.com  Phone: (786) 464-0247.  If you have any questions about the web-site or content needs to be updated visit https://www.ctcxdigital.com/ or email: info@ctcxdigital.com